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| Successful companies have
developed something special that supersedes corporate strategy,
market presence, or technological advantages. They have found the
power that resides in developing and managing a unique corporate
culture. Most organizational scholars now recognize that organizational
culture has a powerful effect on the performance and long-term effectiveness
of organizations. In addition to organization-level effects, the
impact of organizational culture on individuals--e.g., employee
morale, commitment, productivity, physical health, and emotional
well-being--is also well-documented. |
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| Today's businesses need to plan their road to success
while dealing with unprecedented and relentless change. As external
events transform the business environment, management must constantly
rethink how their business is designed, and be capable of managing
change, in order to achieve and sustain superior performance. |
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| Our purpose is to assist you in understanding a way in
which culture can be diagnosed and changed in order to enhance organizational
performance. Since culture is such a crucial factor in the long-term
effectiveness of organizations, it is imperative that those charged
with studying and/or managing organizational culture be able to measure
key dimensions of culture and to develop a strategy for changing it.
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| At Ace Consulting Group, we believe that success will
result from aligning structures, processes, people and business processes,
systems and rules to the overall vision. The resulting changes to
organizational culture must be robustly managed. We work with our
clients to address and resolve today's complex and critical people
issues and to develop strategies and plans to achieve long-term sustainable
performance. |
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| Our culture change experts do this by helping
our clients: |
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Assess the overall organization's readiness
to cultural change |
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Conduct a culture audit to identify a gap between current
and desired culture |
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Design and execute a carefully planned, high-involvement
culture change strategy and plan |
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Identify behavioral elements required for effective
cultural change and build behavioral competencies required for effective
cultural change |
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Identify critical areas for customer retention, align
system and processes, and effectively manage the culture transformation |
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Use a variety of methodologies to assess the behavioral
changes and provide one-to-one coaching to align behavior to achieve
the cultural change |
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Give front-line service leaders skills to identify
barriers to service excellence, define solutions for overcoming these
barriers, and develop and nurture the service culture |
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Use extensive experience of helping individuals achieve
positive change in behaviors through attitude training leading to
physical, emotional, mental and spiritual health |
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Utilize a wide range of state-of-the-art tools and
learning modules on current topics, e.g.: coaching, communication,
conflict, presentation, problem solving, team-building, managing change,
negotiations, motivation and morale, etc. |
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Assess your organization's readiness for cultural change,
identifying any barriers that might hinder a culture transformation |
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Align a culture that will support critical initiatives
such as reengineering, mergers and acquisitions, continuous improvement
and learning organizations |
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Customize learning systems to ensure that your team
members have the essential skills they require to perform effectively
in a team environment |
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Identify and model the core competencies (knowledge,
skills and behaviors) necessary for successful cultural transformation |
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